Privacy Policy

Welcome to Hannah House Maids. Your privacy is of utmost importance to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our housekeeping services.

Information We Collect

We may collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: This includes your name, address, email address, phone number, and other contact details.
Employment Details: Information related to your employment history, qualifications, and references.
Financial Information: Bank account details for payment processing.
Usage Data: Information on how you access and use our services, including your interactions with our website.

How We Use Your Information

We utilize the collected information for various purposes, including:

Providing Services: To match you with suitable housekeeping services that meet your needs.
Communication: To send you updates, newsletters, and other information related to our services.
Improving Services: To analyze usage patterns and improve our offerings.
Payment Processing: To manage billing and payments securely.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to you.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

Sharing Your Information

We may share your information with third parties under certain circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Note: We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: All sensitive information is encrypted during transmission and storage.
Access Controls: Restricting access to your data to authorized personnel only.
Regular Audits: Conducting periodic security assessments to identify and address vulnerabilities.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: The right to request access to your personal information.
Rectification: The right to correct any inaccurate or incomplete data.
Erasure: The right to request the deletion of your personal information.
Restriction of Processing: The right to limit how we use your data.
Data Portability: The right to receive your information in a structured, commonly used format.
Objection: The right to object to certain types of data processing.

If you wish to exercise any of these rights, please contact us through the appropriate channels provided.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These technologies help us:

Analyze Usage: Understand how visitors use our site to improve functionality.
Personalize Content: Deliver content tailored to your interests.
Manage Advertisements: Provide relevant advertisements based on your browsing behavior.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function correctly without cookies.

Third-Party Links

Our services may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the date of this policy and, where appropriate, providing a prominent notice on our services.

Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

Minors' Consent

In cases where we collect personal information from minors, we ensure that appropriate consent is obtained from a parent or guardian before processing any data.

Do Not Track Signals

Our website does not currently respond to "Do Not Track" signals. However, you can manage your tracking preferences through your browser settings or by using privacy-enhancing tools.

Third-Party Advertising

We may collaborate with advertising partners to display ads on our platforms. These partners may use cookies and other technologies to collect information about your browsing activities to provide personalized advertising.

Automated Decision-Making

We may use automated systems to make decisions that affect you, such as matching you with suitable housekeeping services. These decisions are based on the information we have collected and processed about you. We ensure that these automated processes are fair, transparent, and compliant with applicable laws.

Policy Enforcement

We take the protection of your personal information seriously and enforce strict policies to ensure compliance. Any breaches of this Privacy Policy are subject to disciplinary action, up to and including termination of services.

Feedback and Concerns

If you have any questions, concerns, or feedback about our Privacy Policy or how we handle your personal information, we encourage you to reach out through the appropriate channels.